Payment & Security

zuvexqi accepts online payment by credit card, PayPal and Apple Pay where these options are available during checkout. The methods offered for an order may vary by location, device, currency and provider availability.

Select a method displayed at checkout and follow its payment instructions. We do not offer cash on delivery through this policy.

Prices are shown in U.S. dollars (USD) unless another currency is clearly displayed. Checkout shows applicable product prices, shipping charges, discounts, taxes where applicable and the final amount before you submit payment.

Standard shipping is US$2.99 and Express shipping is US$5.99. Please check the selected option carefully.

You must be authorized to use the selected payment method. A payment provider or card issuer may request verification, decline a transaction or place a temporary authorization hold. Contact the provider for information about a hold or a decline.

Our store uses Shopify checkout and the payment services available for your purchase. Payment information is handled by the relevant checkout and payment providers as part of processing the transaction.

We will not ask you to email a complete card number, card security code, online-banking password or account password. If a request appears suspicious, contact us using the details on this page.

A pending amount may be an authorization rather than a completed charge. If you believe a completed payment was duplicated or charged incorrectly, contact us with your order number, payment date, amount and a description of the issue.

You may send a redacted transaction image if useful; hide full account numbers and other sensitive information.

Use a working email address at checkout and check your spam folder if an order confirmation is missing. Contact us if you cannot locate your order.

Where a discount is offered, check its conditions and confirm it appears in the total before paying. Your bank or provider may apply its own currency-conversion or international-transaction charges.

Approved refunds are returned to the original payment method. The provider may need additional time to display the credit after it is issued. Our 30-day free return and exchange policy is described on the Return & Refund Policy page.

For help with a payment, email service@zuvexqi.com with your order number where available.